Over the years our office has developed policies and procedures to efficiently handle many of the routine issues that arise. We have found that having established policies makes our interaction together go more smoothly. Please be aware that none of these are “written in stone” and we would encourage you to discuss any questions or concerns you have regarding these policies with us.
Monday to Friday - 9:00 am to 5:00 pm
Saturday (urgent care only) - 9:00 am to Noon
In an effort to minimize exposure to illness, we have partitioned our waiting room into separate well and sick waiting areas. Transmission of most colds and contagious diseases is through direct contact with respiratory droplets and not through the air. Ultimately, frequent hand washing minimizes transmission most. Your child’s health and safety are our priority. We aim to maintain quality patient care, efficient patient flow, and minimal wait time.
Keeping the well-child well is one of the major goals of pediatrics. During a well-child visit, we are mainly concerned with observing your child’s growth and development, counseling parents, and familiarizing ourselves with your families. This often enables the pediatrician to detect subtle physical or behavioral problems at an earlier stage, before they become more difficult to treat. Typically, the well-child check-up involves interval history, physical examination, child observation, screening tests, anticipatory guidance, problem counseling, and immunizations when required.
The American Academy of Pediatrics recommends routine, interval visits for preventative health care and immunizations; our usual schedule is as follows: 2-3 days, 2 weeks, 1 month, 2 months, 4 months, 6 months, 9 months, 12 months, 15 months, 18 months, 24 months, and then yearly until age 18. If we are treating a chronic condition in your child such as Asthma or ADHD, we will require that your child have a yearly well-child exam in order for us to monitor the condition and continue to prescribe medications.
Centennial Pediatrics prides itself in providing the highest quality pediatric care and being responsive to all of our parent’s needs. In creating our appointment schedules, we must balance the time allotted to the very extensive well-child check-ups with sufficient time to see all of the sick children that call in and need to be seen in a given day. This places a practical limit on the number of well-child visits that can be performed during the day, and these can be booked several weeks in advance. Therefore, well-child appointments should be scheduled well ahead of time (3 months). Remember, this if you are planning on sending your child to a summer camp or before fall athletics, which often require pre-participation or sports physicals. Also, if you cannot keep your appointment time, please be considerate enough to cancel the appointment well in advance so that another might take advantage of that time. There will be a charge for well-child appointments that are not cancelled 24 hours prior to the scheduled appointment.
We believe that your sick child should be seen on the day that you call. If your child is ill and needs to be seen, please call at 9:00 a.m. (or at the earliest possible time) so that we may schedule your child as early as possible for a same-day appointment. If you are uncertain whether you need to have a physician look at your child, please call at 9:00 a.m. and talk to the nurse so that she may advise you. Also, if your child’s condition worsens, call in for an earlier appointment.
The physicians at Centennial Pediatrics try to be considerate of your time. Occasionally there will be an unexpected office emergency, but in general we run very close to schedule and our parents are very appreciative. Please be considerate of others, and be on time for appointments so that we can keep you on time. If you do show up late for an appointment and it runs into the next, we may have to reschedule or try to work you back in later. Also, if an appointment is made for one child and you think another child needs to be seen, please schedule a separate appointment for that child before coming to the office, so that we can allot the appropriate time.
If a child is brought to the office without an appointment and it is not an emergency, we will try our best to work you in at our earliest convenience, but we may ask that you schedule an appointment for later in the day.
Certain problems may require extended consultation time in addition to the standard well-child or sick-child visit. If your child has a special problem, please inform the receptionist when you schedule the appointment so that we can allow additional time to discuss it with you. Examples of these include: bed wetting, school problems, learning disabilities, hyperactivity, behavioral problems, developmental delay, mental retardation, complex medical problems and physical handicaps.
We have moved! As of February 1, we will be seeing patients at our new location at 5560 Independence Parkway, Frisco, Texas.
We are excited to announce the addition of Dr. Susan M. Weiser to our practice!
All doctors will continue to accept newborns. Dr. Susan M. Weiser is accepting all new patients from birth through adolescence. Please fax your immunization record to us prior to your initial visit.
2010-2011 flu vaccines: We will be scheduling flu vaccine clinics after Labor Day. Dates and times will be posted here.